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Help! can't connect

Ternien

Ternien

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Ternien
  
I can't log in my account, it says "account is already connected". w

##1 - Posted Wed Nov 26, 2014 12:38 am
Shai

Shai

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Snorlax 
Shai
  
Just try to reconnect after a few seconds. Sometimes it happens when your character got disconnected and you try to log-in again. Wait for a few seconds then try again.

##2 - Posted Wed Nov 26, 2014 12:51 am
Ternien

Ternien

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Ternien
  
But it's like 15minutes already. hunger

edit : lol yeah its been like 30minutes already and still the same.

edit #2 : welp. its been 1hour now and still the same.

##3 - Posted Wed Nov 26, 2014 12:58 am
Ternien

Ternien

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Ternien
  
BUMP. its been 2hours now and it's still the same.

##4 - Posted Wed Nov 26, 2014 3:51 am
Ternien

Ternien

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Ternien
  
Welp. I already finished 2 Lord of the Rings movie and still can't connect. GREAT.

Thanks for the response.

##5 - Posted Wed Nov 26, 2014 5:50 am
Shai

Shai

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Snorlax 
Shai
  
I really don't know this kind of stuff but I browsed both Guide Section and Help Section but I didn't find any solution regarding your problem. This is perhaps the solution more relative to your problem.

Cannot Connect Issue (Cannot connect to the game. Please check your network)
There are many reasons why this occur: (1) Internet Connection Issues, (2) Out-dated Patch of Client, (3) Firewall/Antivirus blocks the connection to the application, (4) and etc.

Below options might help you solve the problem:
(1) Internet Connection Issues
Check internet cable if it was correctly attached.
Diagnose your internet connection by visiting www.speedtest.com
If the connection isn't stable, contact your internet service provider.

(2) Out-dated Patch of Client
Open Mazey Flyff Patcher.exe and Fully Patch.
Note: It is advisable to use regularly the patcher to update new files and avoid problems in the future.

(3) Firewall/Antivirus blocks the connection to the application
Include Mazey Flyff Patcher.exe and neuz.exe to your antivirus and firewalls exception list. Reboot PC

(4) Neuz problem
Delete Neuz.exe and re-patch

(5) Account suspension
Ask staff assistance for account verification.

I didn't know if this will help you. But either way, give it a shot. Though my only guess is because of your internet. I mean I seldom got that problem sometime but after a while, I can reconnect smoothly. I hope Grey or any other staff can help you with this. It's just that this is not my field. Good luck to you. And please do extend your patience more and wait for other response. Thanks.

##6 - Posted Wed Nov 26, 2014 6:16 am
Ternien

Ternien

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Ternien
  
My internet is perfectly fine.

I always patch the client.

#3 and #4 i did and still the same.

I didn't do anything to get my account suspended. I was in CA when I get dc'd and can't reconnect back.

Okay then, I'll wait for a DAY.

##7 - Posted Wed Nov 26, 2014 6:45 am
Grey

Grey

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Jigglypuff  Psyduck 
Grey
  
Kindly include your in-game name.

##8 - Posted Wed Nov 26, 2014 2:47 pm
Ternien

Ternien

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Ternien
  
IGN : Huion

I think the last char I logged in was my FM

IGN : Maririn

It's been a day now and I still can't log in.

##9 - Posted Wed Nov 26, 2014 8:36 pm
Ternien

Ternien

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Ternien
  
BUMP. I need updates

##10 - Posted Thu Nov 27, 2014 9:15 am
Ternien

Ternien

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Ternien
  
BUMP 3 DAYS ALREADY AND STILL ON-GOING.

##11 - Posted Fri Nov 28, 2014 12:20 am
Ternien

Ternien

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Ternien
  
do gm have plan on fixing my account?

##12 - Posted Fri Nov 28, 2014 12:22 am
Ternien

Ternien

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Ternien
  
lol yeah fts nevermind no ones going to fix this anyway

##13 - Posted Fri Nov 28, 2014 11:30 am
Grey

Grey

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Jigglypuff  Psyduck 
Grey
  
The issue has already been addressed to the owner. Please avoid spamming bumps or posts. It will take some time to process and sort out the problem. So, we're asking for your consideration regarding this matter.

Update:
Mazey performed a general server restart to resolve the issue so it should be fixed now.

##14 - Posted Fri Nov 28, 2014 1:31 pm

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